Helpful Information

Still have questions? Contact Us.


5 Easy Ways to Order

1. By Internet
Use our secure online shopping cart to place your order. 

2. By Snail Mail
Print the order form, fill it out and mail to:
Shen's Books
1547 Palos Verdes Mall #291
Walnut Creek, CA 94597
(Note: You need to download Adobe Reader to view the form)

3. By Fax
Print the order form, fill it out and fax to:
(888) 269-9092
24 hours a day, 7 days a week.
(Note: You need to download Adobe Reader to view the form)

4. By Phone
(800) 456-6660
(925) 262-8108
Monday-Friday, 9am - 5pm Pacific Time

5. By E-mail
Please write to:
or fill out our contact form.


School/Library Orders


Fax or mail your purchase order on official letterhead.  Payment terms are Net 30 days.


Bookseller/Wholeseller Orders

Please call us for our discounts and terms.
Shipping/Handling

Standard Shipping Charges:

Sub Total S & H Charge
up to $10.00 $5.95
$10.01-$30.00 $7.95
$30.01-$50.00 $9.95
$50.01-$70.00 $11.95
$70.01-$100.00 $14.95
$100.01 or more   12%

Expedited services and international shipments are based on weight and distance. Shipping charges are calculated at time of checkout.

Returns

If for any reason you are not satisfied with your order, you may send it back for return or exchange. Please mail securely wrapped packages to us with instructions on how you would like us to handle your order.


Catalog Requests

You are welcome to complimentary copies of our current catalog. Simply call toll-free (800)456-6660 or click here to request one online.





Shen's Blog Request a Catalog Events

Shen’s Books is a publisher of multicultural children’s literature that emphasizes cultural diversity and tolerance, with a focus on introducing children to the cultures of Asia.

Through books, we can share a world a stories, building greater understanding and tolerance within our increasingly diverse communities as well as throughout our continuously shrinking globe.